Terms And Conditions

Townsends is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@lightblue.co.uk. Your statutory rights are not affected.

Customer Satisfaction, Guarantee and Returns Procedure
If you are not completely satisfied with the quality of any of our products please contact us immediately by telephone or email and we will do the best we can to rectify the problem. If you wish to return an item , contact us first and we will advise you how to return it. If it is a faulty item, we will offer you a full refund or replacement. If it is not faulty, we will offer you a refund or replacement provided that the product is in a satisfactory resalable condition.

Reaching Us
If you need to reach us, please email us on sales@lightblue.co.uk, alternatively,
you can call on 01223 315845
International +44 (0)1223 315845
or fax us on +44 (0)1223 568362
Alternatively you can write to us at
Townsends, 72 Chesterton Road, Cambridge. CB4 1EP.

Currency and Payment
Any prices quoted are in British Pounds (GBP).

Delivery
We offer a free delivery service within a 5 mile radius of Cambridge on new bikes purchased.

Complaints/comments
Should you have any cause for complaint or wish to pass on your comments you can e-mail us at sales@lightblue.co.uk or write to, Townsends, 72 Chesterton Road, Cambridge. CB4 1EP.
You could always telephone us on +44 (0) 1223 315845. We will endeavour to reply to your complaint within one working day and inform you of what action will be taken.

We have endeavoured to represent as closely as possible the products we offer using current photographic technology. However, we cannot be held liable for errors and omissions.

Townsends is a Registered Trade Mark of:
Ison Distribution Ltd. Registered in England & Wales.
Registered Office: 201 Lancaster Way Business Park, Ely, Cambs. CB6 3NX.