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Townsends Light Blue Cycle Centre

Townsends Light Blue Cycle Centre Covid-19 Update (19th July 2021)

With reference to the Government’s ‘easing’ of National Covid 19 restrictions:

Key points:

  • We will operate with our own company policies in place for the safety of all customers and staff.
  • We are currently operating under our normal opening hours, 8.30am to 5.30pm Monday to Saturday. (We will continue to be closed Sundays and Bank Holidays.)
  • We will constantly be reviewing the operational aspects of the shop and will update here accordingly.
  • Our front showroom door will be unlocked during our normal operating hours.
    for workshop drop-offs we ask that you use the side door on Ferry Path.
  • We are here to help, and we look forwards to seeing you visit our showroom again to browse or to ask for our advice.
  • We offer mail order or click and collect service from our website and can deliver bicycles locally by arrangement.
  • If there is anything we can help with, please contact us by email on sales@townsendslb.co.uk or phone 01223 315845.

SHOWROOM/SHOP:

  • We are operating ‘normal access’ to the showroom, but are requesting all visitors to respect what have been the core elements of Covid 19 social distancing measures for your safety and that of our staff.
  • Please observe social distancing (2 metre distance) where possible to protect both you and our staff.
  • When entering the store, you will be expected to use appropriate safety precautions.
    Please do not be offended if we ask you to wear a face covering and to wash your hands (or wear disposable gloves)

WORKSHOP:

  • We are operating with ‘normal working practices’ but are requesting all visitors to respect what have been the core elements of Covid 19 social distancing measures for your safety and that of our staff.
  • Please observe social distancing (2 metre distance) where possible to protect both you and our staff.
  • Please do not be offended if we ask you to wear a face covering and to wash your hands (or wear disposable gloves)
  • If you would like to drop off or collect a bike, please email or phone us in advance of visiting the shop.

ONLINE:

  • We are continuing to trade as normal online.
  • Please note: We are unable to offer delivery of complete bicycles via 3rd party mail order carriers at present. You can still use click and collect from us in store, after the bicycle has undergone a full pre-delivery inspection, and our own ‘van’ delivery service is still operational in the local area. Please contact us for more details.

If you have any queries, please email: sales@townsendslb.co.uk or phone 01223 315845 and we'll do our best to help.
This is the current situation. However, this may change if necessary and we thank you for your continued understanding and support.

Take care and stay safe.