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Townsends Light Blue Cycle Centre

Covid-19 Update (29th June 2020)

We are continuing to remain open, following Government guidelines, which are in place for the safety of all customers and staff at this difficult time:

WORKSHOP:

  • » We are now operating a booking system for workshop jobs and will also try to offer additional ad-hoc minor repairs where time allows.
  • » While we are running with lower staff levels, we have limited capacity for more in-depth servicing works. Please enquire in advance to check if we are able to assist you.
  • » We are continuing to offer FREE labour and giving workshop priority to NHS staff where necessary for transport.

SHOP:

  • » From the 1st July 2020, we will be re-opening on Wednesdays, enabling us to revert to our standard Monday to Saturday opening hours each week, between 8:30am and 5:30pm. We will continue to be closed Sundays and Bank Holidays.
  • » We will be constantly reviewing the operational aspects of the shop and will update here accordingly.
  • » We are operating limited access to the shop, one person per member of available staff at a time, with social distancing measures in place for your safety and that of our staff. We will continue to operate 2m as best practice (the exception to this is one parent and children from the same household may be permitted at the same time). We appreciate this may cause some inconvenience to some customers, and we apologise in advance, however, we believe this revision to opening will help reduce Covid-19 spread.
  • » We are here to help, but please minimise any visits, we have a click and collect service from our website and can deliver locally without any issues but please bear in mind we will be observing the Social Distancing Guidelines. If there is anything we can help with please contact us by email on sales@townsendslb.co.uk or phone 01223 315845.
  • » Whilst in store, please avoid general browsing.
  • » Please observe social distancing (2 metre distance) where possible to protect both our staff and yourself. If entering the store, you will be asked to take appropriate safety precautions. Please do not be offended if we ask you to wear PPE.
  • » Please avoid using cash where possible; please use contactless payments if you can, at the moment this has been raised to £45 on card but Apple / Android pay is not limited.
  • » If you’d like to drop off or collect a bike, please email or phone us in advance of visiting the shop.

ONLINE:

  • » For the most part we are continuing to trade as normal online, but with shorter staffing levels some delays may occur in response and deliveries times.
  • » Please note: We are not delivering complete bicycles via 3rd party mail order carriers at present. You can still click and collect from us in store, after the bicycle has undergone a full pre-delivery inspection, and our own ‘van’ delivery service is still operational in the local area.

 

If you have any queries, please email sales@townsendslb.co.uk, or phone 01223 315845 and we'll do our best to help.

This is the current situation. However this may change if necessary and we thank you for your continued understanding and support

Stay safe and take care.

 

History

Townsends is the oldest cycle shop in Cambridge. This 4th generation family owned local company was established in 1895 by John Albert Townsend in Cambridge. He made his own brand of "Light Blue Bicycles" in the workshops in Norfolk Street. After the Great War, the original production of Light Blues ceased and Townsends evolved into retailers of other leading brands. In the 1960s, Townsends diversified into Toys (as well as Cycles), and many locals may still recall the Townsends Toys and Cycles shop in Burleigh Street as being a popular destination for many families. In the 1990s, Townsends purchased the old established Ison's Cycles (Established 1893) and re-focused back upon our core bicycle business with the opening of Townsends Light Blue Cycle Centre.

Knowledge

After more than a 120 years of servicing Cyclists in Cambridge, Townsends Light Blue Cycle Centre now offers service and advice on all types of bicycles from Children's "pedal-less" balance bikes right through to carbon fibre road racers, and of course, everything in between.

Choice

The showroom contains a great range of bikes from leading brands such as Ridgeback, Pashley, Genesis, Identiti, Reid and Surly, as well as our very own range of The Light Blue cycles.

Upgrades

We also have a great selection of parts, accessorieslightslocks and clothing. Townsends Light Blue has plenty of products to enhance your cycling pleasure.

Workshop

Our fast and friendly workshop offers competitive repairs facilities for most types of bicycle. Give us a call to book-in on 01223 315 845.

Service

You can be sure we'll help along the way with genuine friendly service and advice.

Easy Parking

Short stay parking in Ferry Path (directly outside of the shop) makes popping-in a breeze.

Why buy your bicycle from Townsends Light Blue Cycle Centre:

Ready to ride

All of Townsends bicycles are built and checked into a "ready to ride" condition by us. (so there's no need to test your mechanical skills with a "flat packed" bike in a box)

Competitive Prices

Our price promise means that Townsends will price match all officially approved dealers, even including on-line web sites for "in-stock" or "readily available" bikes.

Free service after one month

Like most mechanical items, bicycles "settle in" after some initial use. Book your new bicycle into our workshop after the first month's use, and we will happily check and re-adjust your bicycle free of charge.

Back-up security

You will be buying your bicycle from a trusted local family owned business with 120+ years of experience and reputation in serving Cambridge's Cyclists. We are here to support you for the long term.

Wide choice

Our showroom contains a great range of new bikes from leading brands and also carries a large selection of parts, accessories and clothing at competitive prices.

Free local delivery service

We have our own delivery vehicles which can provide you with a free delivery option within a 5-mile radius of Cambridge on new adult cycles, and we can also offer competitive delivery options further afield.