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Townsends Light Blue Cycle Centre Careers

Townsends Light Blue Cycle Centreis part of Ison Distribution Ltd, which is a 4th generation Townsend family owned company.

We currently have the following opening:
Bicycle Workshop Manager/Technician

The workshop attached to our sales showroom at 72 Chesterton Road CB4 1EP is one of the largest cycle workshops in Cycle City. We require an experienced bicycle technician to manage and expand this already busy part of the business.
As part of our team you will be working together with a committed and supportive set of colleagues.
We are looking for a full-time person, offering a competitive salary plus profit share bonus, making this an exciting career opportunity for the right candidate.

Job Description: Workshop Manager/Technician July 2020

Main Duties & Responsibilities:

  • Ensure customer’s cycles are repaired to the highest standards, giving high levels of customer satisfaction.
  • Meet and greet customers, discuss their servicing and repair requirements and accurately quote for work to be carried out.
  • Undertake servicing and repairs of customers bikes, ensuring the work is carried out to the highest standards possible.
  • Set up new bikes as required by the shop manager and if appropriate customise to the needs of individual customers.
  • Account for time and parts used on individual jobs accurately.
  • Assist with sales of bikes, parts and accessories, from time to time, as required by the shop manager.
  • Ensure equipment used for repair and servicing is kept well maintained.
  • Assist the shop manager in marketing the workshop business.


  • At all times work safely, ensuring your own safety and that of others in the Company.
  • At all times work within all Company procedures and protocols.
  • Undertake other duties as reasonably requested by the Company.

Person Specification:
Education, Knowledge and Training/Qualifications:

  • Good working knowledge of bikes and bike parts
  • Previous experience of maintaining and servicing cycles
  • Cytech level 2 or equivalent preferred.
  • Previous experience of dealing with customers
  • Good people skills, with the ability to talk confidently to customers
  • Ability to work flexibly in a small team
  • Health and Safety knowledge as required in a retail and maintenance environment

Relevant but not essential:

  • Knowledge of the main suppliers in the bicycle industry
  • Knowledge of computerised stock control system

Ability to:

  • Build positive working relationships
  • Deliver excellent customer service
  • Plan and organise work schedule
  • Multi-task and manage time effectively
  • Be flexible to meet deadlines
  • Attention to detail
  • Remain calm when under pressure.

To apply for the above positions - please apply with your CV and a cover letter in the strictest of confidence to: Nicki Sudds.

If you possess alternative skills and interests that may be well suited to other possible future vacancies within Townsends Light Blue, please e-mail your CV, and a covering letter in confidence to:Lloyd Townsend
Sorry, but no speculative CVs from agencies please.